Retail appears to be neck and neck with other industries when it comes to using 5G services, keeping pace with manufacturing, financial services, healthcare, and the public sector in regard to future implementation.
The overall takeaway about 5G in retail is this: The main focus for retailers will be how in-store experiences are evolving in a post-pandemic environment, while the boundaries between the digital and physical worlds are blurring.
Consumers who have grown accustomed to online shopping, video streaming, and social media are also engaging with fulfillment centers and brick-and-mortar stores. The invisible, seamless connection between physical and digital retail enabled by wireless 5G will bring forth a number of interesting opportunities.