Industry Voices: Spotlight on TD Bank’s Lee Lai

Whether you visit a branch or digital property, TD Bank is reevaluating traditional banking’s communication methods. Watch Industry Voices: Spotlight on Financial Services with TD Bank’s Lee Lai, senior vice president and head of customer and retail distribution marketing, to hear why maintaining local human interactions across channels is a top priority.

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Watch previous episodes from our Spotlight on Financial Services series:

Toggle, a Farmers’ Insurance Company

"Behind the Numbers" Podcast